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So what is a furniture protection plan?
A Guardsman furniture protection plan is an underwritten insurance product for new furniture. It covers your furniture against life’s little accidents such as accidental damage or staining.
Our aim is to keep your furniture looking good and in full use in your home, so wherever possible our network of repair technicians and cleaning specialists will always try to repair the damage! And if a repair isn’t possible, we will source new parts for you, or arrange for a replacement item to be ordered.
To learn more, watch our video below:
What am I actually covered for?
We’ll cover you for accidents to your leather or fabric upholstery, and your dining and bedroom furniture.
You are protected against accidental stains, such as:
- Drinks such as red wine or coffee
- Food such as curry or pizza
- Human & animal bodily fluids such as blood or vomit
- Ink such as ballpoint pen, felt tip or permanent marker
- Unidentifiable stains (not as a result of a build-up)
- Paint
- Make-up and toiletries
- Dye transfer from jeans or newspaper (not as a result of a build-up)
- Oil based stains such as grease or tar
- Adhesives and glues
- Bleaches and other household cleaning products
- Acidic liquids such as vinegar and lemon juice
Furthermore, you are covered against accidental damage, for example:
- Tears and rips caused by keys and belt buckles
- Burns caused by cigarettes
- Thread pulls
- Pet scratches, bites or chews (not as a result of a build-up)
If you are purchasing leather or fabric upholstered furniture with recliner functionality, you are also purchasing the Recliner Top-up plan. This recliner coverage includes:
- Mechanism - failure, breaking or bending
- Electrical - failure of control box, transformers and motor
- Wires - breakages and cuts
- Switches - breakage, jamming or failure
A protection plan will not cover you for:
We do not cover for:
- General cleaning
- Wear and tear
- Colour change
- Damage caused by perspiration
- Structural damage including textural changes, seam or
- stitching separation, fraying and interior softening
- Damage to the mattress if a Guardsman approved
- mattress protector is not in use (Bed Plan only)
- Animal damage that has been allowed to accumulate
This is not an exhaustive list, refer to the full terms and conditions for the complete list.
How the Protection Plan works
Don't worry! If they can’t fix it, they won’t let you down!
Ensure your new purchase is safeguarded from common accidents in your home. Your Guardsman cover total includes £60 for your care kit on all upholstery and furniture and a mattress protector with all divan and mattress purchases.
Claim for as many incidents as you need over 5 years. You’ll have cover for parts, labour and replacement items up to the indemnity value of your plan. Your indemnity value is the price you originally paid for your furniture.
It differs from other insurance products and warranties because there is simply a one-off fee you pay at the time of purchasing your new furniture, meaning there are no excesses to pay or annual renewal costs.
Making a claim
In the event of an accident making a claim is easy! Simply go to Guardsman's website and either log in to their customer portal, download a claim form or give them a call where they'll guide you through the simple step-by-step process.